Privacy Policy

Lucky Elf ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed. This Privacy Policy applies to our website and its associated subdomains.

Data We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes:

Identity and Contact Data

First name, last name, date of birth, and email address.

Technical and Usage Data

IP address, browser type, time zone setting, operating system, and information about how you use our website and services.

Transaction Data

Details about payments to and from you and other details of products and services you have purchased from us.

How We Use Your Data

We use the collected data for various purposes, including:

To provide and maintain our service.

To notify you about changes to our service.

To provide customer support.

To gather analysis or valuable information so that we can improve our service.

To monitor the usage of our service and detect, prevent, and address technical issues.

Legal Basis for Processing

We process personal data based on the necessity of fulfilling our contract with you, our legitimate business interests (such as security and improvement of services), and compliance with legal obligations in Canada.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. We implement reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, loss, or theft. However, no method of transmission over the Internet is 100% secure.

Your Rights

As a user in Canada, you have rights regarding your personal information. These include the right to access the data we hold about you, the right to request the correction of inaccurate information, and the right to request the deletion of your data under certain conditions.

Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]